SHIPPING & DELIVERY
OOSC Clothing ship to over 150 countries globally. Please view the information below as to estimated delivery times for your location.
***Coronavirus information**** – please be aware delivery times may be delayed due to COVID-19. This includes delays caused by internal country quarantine checks. As such, please be patient, we aim to get your products to you as quickly as possible. If you need more info or an update on your order, please email firstname.lastname@example.org, including your order number.
Please be aware that shipments outside of UK may be subject to tariffs, duties, value-added tax (VAT), etc:
- These costs are your responsibility
- These costs are not included in the shipping / delivery charges in your order
- For more information, please contact your local customs office.
Please note that if you refuse a package that has been received by customs because you will not pay the tariffs or taxes, we will only refund you the cost of the product after any additional charges incurred by us in having the product returned to our warehouse. We reserve the right to charge up to £50 for these charges which are imposed on us by the courier companies.
What if my order hasn't arrived?
If your order has not turned up within a sensible timeline since you ordered (21+days), please get in touch with us and we will do our best to locate it or get another one sent out to you. If you take longer than 30 days to get in contact with us we will assume your order has been delivered which may affect our ability to issue you a refund or exchange if notified after this period.
Standard delivery: 3 – 5 working days
Express delivery: 1 - 3 working days
Standard delivery: 5 – 10 working days
Express delivery: 2 – 5 working days
USA & Canada
Standard delivery: 7 – 14 working days
Express delivery: 4 – 8 working days
Australia / New Zealand
Asendia standard delivery - 12-20 working days
Asendia express delivery - 5-8 working days
Standard delivery: 7 – 15 days
Express delivery: 4 – 7 days
If you have any special requests with regards to shipping and would like a quote to get your items quicker than advertised above, please send us an email email@example.com and we will let you know whether it is possible!
For customs and rules of origin purposes; our factory locations are as follows:
- Outerwear – Vietnam
- Baselayers and Gymwear – China
- Socks – Portugal
- Sweats & Tees – India
- Carlton Sweats – Pakistan
- Swimwear – China
- Beanies – UK
- Trucker & Snapback Hats – China
If you have any further questions on shipping and delivery please email firstname.lastname@example.org!